AT
Awie T

1 reviews | Active since Aug 2016

01 Sept 2016, 12:19

When did this become so difficult?

<p>I have a business account with Standard Bank. It seems that they are just not capable of getting my bankstatements to me via email. I then have to jump through several hoops and sit ons the phone for minutes on end listening to what must be the most irratating music ever and still have no joy. Please give me a few good reasons why I would subject myself to this and still have to pay for it?</p>

0
Replies (3)
Standard Bank
Standard Bank's reply01 Sept 2016, 15:42
Official

Good day Awie Thompson

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
AT
Awie T's update05 Sept 2016, 09:57
Reviewer Update

As yet nobody has contacted me and the auditors are really not impressed that I am unable to obtain my bankstatements from my bank.... What gives?

Standard Bank
Standard Bank's reply07 Sept 2016, 09:10
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 07 September 2016.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

***

**********