AS
Allister S
1 reviews | Active since Mar 2015
02 May 2024, 09:22
What's your problem now!
I have been a client of Standard Bank for many years and recently I have been running into countless issues with them. The recent incident is regarding my Ucount, I received a notification that my accounts are in arrears and can not earn points.
I have no knowledge of what account could be in arrears and this is very concerning over and beyond my disappointment.
I cannot spend countless hours on my phone making calls to find out what's happening because they could have been clearer but that's always to much to ask!!!
Contact needs to be made with me so I can know what is going on here.
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Replies (1)Standard Bank's replyOfficial
02 May 2024, 09:29Hi Allister
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 May 2024, 09:29
Official
Hi Allister
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
