What's happening to Standerdbank !!!!!

What's happening to Standerdbank !!!!! There's stop my check acc card because of ***** . I'm using my savings account card but can't do online payments with it. Thy send me a card that's dosing work and the person's at the bank just issued me with a gold savings acc card that dos not do online payments hello now I have to go back to the branch in Vanderbijlpark to se a manger tomorrow !!! I tray the customer call center thy transferred me for a hour and a half from one department to another apartment to another department to another apartment. Is that what we get for sporting Standerdbank for years just another business *********** the South African public. With no real customer service because they don't really help !!!!! Tanks Minnette Tolmay