MB
Michele B
1 reviews | Active since Aug 2018
31 Oct 2022, 13:44
What’s happened to you Standard Bank???
I have been a content Standard Bank client for over 35 years. This year and particularly today, I am appalled at the standard of customer service I am receiving. It’s in line with the service dished out by Home Affairs. If I didn’t receive my income from several sources which are not always easy to trace, I would shut my account today.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
31 Oct 2022, 13:45Good Day
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply31 Oct 2022, 13:45
Official
Good Day
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
MB
Michele B's updateReviewer Update
31 Oct 2022, 13:48I need my bank accounts unblocked due to slowness of yr sms ‘s & I need my IT3 for 2022 emailed to me urgently please.
MB
Michele B's update31 Oct 2022, 13:48
Reviewer Update
I need my bank accounts unblocked due to slowness of yr sms ‘s & I need my IT3 for 2022 emailed to me urgently please.
Standard Bank's replyOfficial
31 Oct 2022, 13:58Good Day Michele
We will ge our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
We will ge our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2022, 13:58
Official
Good Day Michele
We will ge our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
We will ge our consultants to revert to you.
Kind Regards
Standard Bank Hello Peter Team
***
MB
Michele B's updateReviewer Update
01 Nov 2022, 11:16It's the first of November 2022, at 11.14 am. Standard Bank has not yet attempted to call me to assist me with the issues discussed above.
I am so frustrated as my cards are blocked and still no sign of my tax certificates.
I am so frustrated as my cards are blocked and still no sign of my tax certificates.
MB
Michele B's update01 Nov 2022, 11:16
Reviewer Update
It's the first of November 2022, at 11.14 am. Standard Bank has not yet attempted to call me to assist me with the issues discussed above.
I am so frustrated as my cards are blocked and still no sign of my tax certificates.
I am so frustrated as my cards are blocked and still no sign of my tax certificates.
Standard Bank's replyOfficial
01 Nov 2022, 11:59Good Day Michele
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Nov 2022, 11:59
Official
Good Day Michele
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***