HL
Hannelie Lakey-damons
1 reviews | Active since Jun 2020
04 Apr 2024, 22:34
What the F is STANDARD BANK POWER CURVE.
Just checked my credit score, and it took a nose dive!Me and my husband have a bond with you, and pays it diligently every month.I DO NOT HAVE ANY OTHER ACCOUNTS WITH YOU, SO TELL ME WHY IN GODS NAME WAS AN ENQUIRY MADE BY STANDARD BANK POWER CURVE IN MARCH!!AND HERE'S THE KICKER IM UNEMPLOYED AT THE MOMENT, WHY WOULD I APPLY FOR ANYTHING I CANT AFFORD?And to make it worst it a HARD ENQUIRY,THATS WHY MY SCORE IS LOW NOW!I WILL GO TO THE OMBUDSMAN WITH YOU!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Apr 2024, 07:00Hi Hannelie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Apr 2024, 07:00
Official
Hi Hannelie
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
05 Apr 2024, 18:21Hi Hannelie
Thank you for allowing us the opportunity to look into your matter.
Please note our team has confirmed that you need to contact the credit bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
Kindest regards,
Thank you for allowing us the opportunity to look into your matter.
Please note our team has confirmed that you need to contact the credit bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 Apr 2024, 18:21
Official
Hi Hannelie
Thank you for allowing us the opportunity to look into your matter.
Please note our team has confirmed that you need to contact the credit bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
Kindest regards,
Thank you for allowing us the opportunity to look into your matter.
Please note our team has confirmed that you need to contact the credit bureau directly to log a dispute with them. Standard bank doesn’t access customer profile without the consent.
Kindest regards,
Standard Bank Hello Peter Team