1 reviews | Active since Jul 2017

05 Jul 2017, 14:15

What **** Service

<p>Its so easy when the bank wants you to join them or pay up but the minuite you need thier help everyone is hands in the air about it.</p> <p> </p> <p>I dont know why I have been with standard for so long cause they are never helpful</p> <p> </p> <p>I have called multiple time for multiple reasons and no one calls back even though they say they will</p> <p>Ive been to the bank for 2days in a row now and no one can seem to help me.</p> <p> </p> <p>the most frustrating thing is the fault lies with them but no one knows how to fix it or which direction to point me in to get it done.</p> <p> </p> <p>Now this problem is following me around and no one at standard cares to do thier job and fix it.</p> <p> </p> <p>If you are looking for a bank or opening an acc for your child please to not use standard.</p> <p>I myself will be closing my account asap.</p>

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Replies (2)
Standard Bank
Standard Bank's reply06 Jul 2017, 09:55
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply11 Jul 2017, 09:19
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Zeenath Hassen

Complaint Resolution Centre

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