1 reviews | Active since Dec 2010
What Online Banking!!!? It doesn't work! DigiMe?
Standard bank can you please fix the shhhht-show that is happening on my online banking. I am not putting any money into this account if I can't use it. This is ridiculous! I can't do a once-off payment, I can't add a beneficiary! I can't do an online purchase using instant-EFT! At first you made me run around to do DigiMe! Then after DigiMe was confirmed I still got the same error every time I try. Now the latest is ...it couldn't be processed because it "could" be due to suspicious attempts to approve a transaction. Are you guys seeing ghosts? Nothing is happening on this account except for me trying to make this payment or add a beneficiary and it does not even get to any approval step. So don't just throw any old message there if you cannot give the real story. FIX THIS!!!
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We have noted your concerns raised and we will follow up with the relevant team.
Please be on the look for further communication.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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