AT
Awie T

1 reviews | Active since Aug 2016

05 Apr 2018, 08:27

What now?

I'm trying to lodge a dispute for an incorrect credit card transaction. I received a form to complete from a person that is uncontactable according to his email. I am unclear as to the information wanted as per the attached form to be completed. This seems to be a very cumbersome process. What do I do now?

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Replies (2)
Standard Bank
Standard Bank's reply05 Apr 2018, 08:46
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***

Standard Bank
Standard Bank's reply17 Apr 2018, 08:58
Official

Dear Awie Thompson

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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