MN
Marisa N
1 reviews | Active since Oct 2024
07 Apr 2026, 14:14
What makes you think your time is more valuable than mine?
Utterly useless. Seriously needs to stream line procedures and or train employee better and or employ more employees.
To for 45 minutes with my elderly sick mother just to update her phone number in order for her to use her banking app is unacceptable.
Employees could not be more slow even if they actually put effort into anything/something.
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Replies (1)
Standard Bank's replyOfficial
07 Apr 2026, 14:23Dear Marisa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2026, 14:23
Official
Dear Marisa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Our team will investigate this matter and provide further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***