MC
Mervin C

1 reviews | Active since Mar 2009

19 Mar 2015, 07:50

What is the turnaround time for customer service?

On Tuesday 17/03/2015 I app**** for my revolving credit plan to be increased. This was approved and the documents signed, however Wendy did mention to me that STD bank was offline and the \release"will be done later on. She did phone me later in the afternoon at 13"

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Replies (1)
Standard Bank
Standard Bank's reply20 Mar 2015, 12:45
Official
Hello polotren,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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