vB
vonny B

1 reviews | Active since Nov 2020

10 Nov 2020, 13:30

what is the turn around time?

Since last week Friday where Petersen, Clint requested reference number for my query I haven't received any feedback. Standard bank is failing it's customers.

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Replies (3)
Standard Bank
Standard Bank's reply11 Nov 2020, 04:47
Official
  Dear Vonny Byuma
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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vB
vonny B's update11 Nov 2020, 08:29
Reviewer Update
Thanks for the feedback iI received an email from the consultant hopefully by today i will have statement
Standard Bank
Standard Bank's reply11 Nov 2020, 10:17
Official
Dear vonny byuma

Thank you once again for posting your comments.

We refer to your previous review you posted and can confirm that the matter is being attended to.

Kind regards

Complaint Resolution Centre
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