EM
Etienne M

1 reviews | Active since Mar 2011

30 Jan 2015, 04:49

What is the point of calling you?

Hallo.<br> <br> I have recently NOTIFIED YOU that I will be travelling to the USA with my credit card and that I will use my Credit Card in the States.<br> <br> I have NOTIFIED YOU!!!<br> <br> What happens? First time I use the CC in the USA, it gets blocked instantly with a SMS from SB that I should call a ***** line.<br> <br> Once again. I DID NOTIFY YOU!!!<br> <br> So I call this number to get my CC unblocked (at a rather expensive rate) and no one answers. <br> <br> Can you please just unblock the damn thing as I don't have access to my money.<br> <br> Once again. I DID NOTIFY YOU !!!

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2015, 12:57
Official
Hello kab123,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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