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Sheree S

1 reviews | Active since Aug 2014

02 Dec 2024, 15:39

What is going on SB?

What is going on with the app? The internet advises this was resolved this morning. I cannot get through on the phone when I call. How are we supposed to get help if we can't get throug to someone?

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Replies (2)
Standard Bank
Standard Bank's reply02 Dec 2024, 15:49
Official
Good day Sheree,

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Dec 2024, 15:08
Official
Good day Sheree, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help.

Kindest regards, 
Standard Bank Hello Peter Team
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