What does it take to get a response from Standard bank

<p>I am actually quiet frustrated and disgusted at the service received from Standard Bank. For months I have been trying to get a resolution to my problem and no one seems to care or even bothered to offer any kind of assistance. What does one have to do to get any sort of response from you people. Is your staff made up of incompetetent, usless individuals who dont give a damn about customer service. I am yet to be contacted by Standard Bank and have my issue sorted. I have been **** to, been given excuses that contradict one another and have e-mails ignored. No one has yet taken ownership of mistakes made by the bank and take actions to resolve my issue. How much longer must I wait for you to retrieve voice recordings, another 3 months? This is by far the worse, pathetic service I have received from any company. Is there anyone competent enough to prove me wrong and solve my problem I have been waiting since November to be resolved? </p>