CC
Collen C

1 reviews | Active since Mar 2023

05 Jun 2023, 13:40

What do you call what you're doing?

Guys, I don't want to look like I'm poking you. When I lost my card, I didn't order a new card. I called to cancel my account with you but you ignored me. I am now R900 in debt with you for a card I never received and I still have to pay you more money for the same card you charged me for. I am still a student and you're forcing me into debt. You still don't want to close the account which is billing me R150 a month while it's inactive. I plan to write bad review everyday until you understand the situation you putting me through. I still owe my school fees and you're here also causing me more debt. I am a Cum Laude Accountant and still I am studying.

Your teller tells me you will bill until I die If I don't get the money to settle an account you resisted closing while it had funds in it.

0
Replies (3)
Standard Bank
Standard Bank's reply05 Jun 2023, 13:56
Official
Dear Collen

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
CC
Collen C's update05 Jun 2023, 15:54
Reviewer Update
Waiting patiently, please use this platform to communicate the resolution.
Standard Bank
Standard Bank's reply05 Jun 2023, 16:16
Official
Good Day Collen

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team
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