What Customer Service
How long does it take Standard Bank to respond to a complaint. For over 3 weeks I have been passed from person to person, receiving no answers. As a Private Banking client this level of customer service is atrocious. Even the complaints department promised to respond within 24 hrs - and that was a week ago. Lets see if public shaming helps.
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Standard Bank's replyOfficial
26 Jul 2022, 07:27Hi Gary
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply26 Jul 2022, 07:27
Official
Hi Gary
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***