What can I do to make you hear me?

<p>I have various business and personal accounts with Standard Bank. About a year ago, in the interest of the enviroment I switched to email statements. What a huge mistake that was! Forever missing one or other statement. What do I need to do to get this fixed? Emails, telephone calls and even branch visits did not do they trick. What else can I try? The last statement I received on my Money Market account was December 2016. Missing all the subsequent ones.</p>