SM
Sandy M
1 reviews | Active since Jun 2011
28 May 2015, 08:10
what are you on about?
I received a call this morning at 7.20 to tell me that my Standard Bank Loan account was overdue. As I don't have a Standard Bank Loan account I was somewhat suprised. I don't even bank with Standard Bank. What the ...? Also I understood that they could only phone in working hours. I consider my phone an emergency implement, especially at 7.20 when my family are travelling to work. Don't bug me then especially with the wrong information.
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Standard Bank's replyOfficial
28 May 2015, 12:19Hello sandymckeen,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 May 2015, 12:19
Official
Hello sandymckeen,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***