What an inconvenience!!! why am I still banking here ??????

The inconvenience that I'm being subjected to by standard bank is utter ******* and honestly unacceptable. 1)My card was blocked because apparently I had 5addresses under my account (a mistake which I can partially agree to however standard bank is still at fault because every time I go there for assistance none of the consultants ever told me about this.

2)Monday 26th February 2018, I went to standard bank ellis park to take my proof of residence and ID,the documents were approved.I took time off from work to do this.

3) To test the account I went pick and pay braamfonteto swipe .It went through,transaction was a success.

4)After an hour of swiping .I get a nortification that my account had been frozen.Wednesday 28February my card declined again at McDonald's.a complete inconvenience as I don't like carrying cash.

5)I went to standard bank braamfontein to get query this and get it fixed.they put me on a call which took about 30min and still my issue was not resolved to my satisfaction as this involves my account,meaning my money.

6)I was on a call and the reference was ********** 260 ,the lady then transfered me to Darren at some blocking or collections department.Darren Is the reference for that call,he said to me that the unblock will reflect within 24-48 hours.

7)My card still declined as we speak. It's month end.I've got payments to make,groceries to buy and other things that I need to and I will not be forced by your system to walk around carrying cash in my bag ,it's not safe ,maybe you live in a different country and don't consider people's lives.I repeat you have inconvenienced me immensely it's unacceptable why should I continue banking with you your making your problems mine and its wrong.

Standard bank "Moving forward",no I think not change it to standard bank ,"Putting your life on hold"

WORK ON THIS MATTER ASAP PLEASE ,I am Livid