What an Awful Service from STANDARD BANK. I must say this bank is really STANDARD like its name says

<p>I logged in onto standard bank website to check on my bank statement and it took LONGER than expected before i received the OTP and it eventually came through and while i was busy i received and SMS notification saying R10000.00 has been transfered from my account to U-count and few minutes later another SMS noticifation of R6950.00. to U-count a total of plus minus R17000.00 been deducted from my account without my consent and i immediately called the ***** line which took me about 30 MINUTES holding with no answer. </p> <p>Eventualy someone decided to answer the phone and i gave them my story and they tell me they will have to investigate and they will come back to me after 6 WEEKS of Investaigation and at the time my money is gone and i didnt know how they expect me to survive after my account has been sucked dry to a last Cent and all they could tell me is to open a Loan or get an Overdraft, what nonsense is this.</p> <p> </p> <p>A lady by the name Ilze Van Der Merwe calls me today tell me she has completed the investigation and unfortunately STANDARD BANK as standard as it is can not be held liale for my loss and will not be refunding me my money and it is my loss.</p> <p> </p> <p>She even has the gutts to tell me i gave away my login credentials, i meam how on earth can one be so naive, for starters U-count is a standard reward programme and one should earn points not transfere money into it.</p> <p> </p> <p>I have been told to leave STANDARD BANK long ago, but being a loyal client i chose not to but now i have learned my lesson and i will advise anyone i know whio is witjh STANDARD BANK to run for the safe keeping of their MONIES. This is disgusting especially at the time like this December when people needs the money and yours just dissapears into a thin STANDARD BANK air (U-Count). </p>