1 reviews | Active since Mar 2009
What a way to hide!
<p>I need to contact the manager of Edenvale Branch of Standard Bank urgently. The only number available to use is the Standard Bank call centre. What a disaster these call centres are! The Standard Bank call centre was called 3 times yesterday and after waiting 15 mins each occassion, when there was NO answer. Today I tried again. Same pathetic service again. So I sent an e-mail to Standard Bank, and guess what their answer was? Simply call the call centre ********** 000. That was the purpose of my complaint, now their answer is for me to call the same number from which there was no answer. How constructive was that! </p>
Helloooo STANDARD BANK????
Is anyone there????
Helloooo STANDARD BANK????
Is anyone there????
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear Customer
Thank you for posting the message and allowing us the opportunity to look into the matter.
We will be in contact with you shortly.
Thanks,
Complaint Resolution Centre
***
Dear "Complaint Resolution Centre" ,
Am I to suppose that this is the best service that Standard Bank can offer?
The issue was raised on June 2nd 2017 (I thought it best to include the year here) and you have rep**** today on the 13th July 2017 - what wonderful service, and still nothing resolved. Now 41 days later and you still cannot answer my question? Either you are overworked or understaffed? There is always the 3rd possibilty!
Dear "Complaint Resolution Centre" ,
Am I to suppose that this is the best service that Standard Bank can offer?
The issue was raised on June 2nd 2017 (I thought it best to include the year here) and you have rep**** today on the 13th July 2017 - what wonderful service, and still nothing resolved. Now 41 days later and you still cannot answer my question? Either you are overworked or understaffed? There is always the 3rd possibilty!