What a useless bank

The service level of Standard Bank is so bad and utterly useless. I was ****med on Friday and whilst on HOLD to stop the card the ******** stole my money. To make things worse was the service i received from the standard bank employee. I went into the bank and i have linked accounts on my card - the employee advised me that i only have to stop one card and that he cannot order a card for me and that i have to phone the bank myself!! SERIOUSLY ***!!! I was in the bank so why phone myself????? i have a titanium card so one would think that a client of 26 years would get better service. To top it all, the ***** department notified me that all cards had to be stopped due to the linked accounts. Now i dont have any card or access to my own account. What a pathetic bank!!!! I think it might be time to move to another bank where you get the service that you deserve.