What a train reck
After 20 years of being a customer of standard bank they hand a account over that has been settled in 2014 and when you phone them with the letter that states that the account has been paid up , its not there problem (Andy) at there collections department. Well may be Standard Bank does not need customers anymore.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)