What a *******

I made contact with SIL via Std Bank Facebook after trying to log the claim online for 2 days and kept getting an error. I first posted a message on their main page on the 27/04/2015 and I was asked to test again which failed. that I was asked to inbox them which I did on the 03/05/2015 also attached the email I sent standard bank and the reply I received that it was escalated but nothing happened until I complained again on the 12/05/2015. The claim finally got logged on the 13/05/2014 but the wrong leak detectors were assigned as I am based in CPT but they are are based in JHB. Finally the correct the leak detectors came out on the 27/05/2014<br> a week later I get a call from SIL that the it will cost more than the max claim amount to fix. How can use say that when use havent even a clue where the leak is coming from and can be an underground leak. You guys take over a month which means that the damage is worst now. I will be taking this up with The Ombudsmans<br> Please refer to my facebook trail for the full breakdown as I am unable to write everything here<br> I have insurance for over 3years yet the total payout is still the same. What about inflation. Water Bill R18000.00 currently.<br>