AN
Andrew N

1 reviews | Active since Jun 2009

08 Jun 2016, 08:28

What a rip-off

<p>My name is Andrew Ndlebe, ID No. ***, Account number ***...I went to request a bank statement for my Standard Bank account this morning and to my suprise I am more than R8 200 overdrawn. How is this possible?</p> <p> </p> <p>Last month I made two (2) transfers of R10 000 each to my standard bank account. One from Capitec and one from Old Mutual. I then withdrew all this money. That means I withdrew money that I had in the account and not money that was not there.</p> <p> </p> <p>Why are you conning clients like this. The account might go overdrawn a bit because of too much activity but not to this extent. This is a total rip-off.</p>

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Replies (2)
Standard Bank
Standard Bank's reply08 Jun 2016, 11:43
Official

Good day Andrew Ndlebe

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply09 Jun 2016, 12:25
Official

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

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