What a *******

Good Day,<br> <br> During end of 2014 and start of this year I enquired at Standard bank for a student loan. Once they have sent me the quotation or agreement I was advised that I had 30 days to take up the offer (by a Consultant) who called me to discuss (think she was based at Tyger Manor), this after I followed up with Standard bank TWICE with no feedback (even though the system showed that I had been contacted, utter *******).<br> <br> Anyway, we discussed the amount which I was wanting to take, the interest rate and term. I then thanked the consultant and declined the loan.<br> <br> NOW I get a statement from Standard bank in the mail with my loan service fee, what the hell. I called the call centre this morning ***). I explain this to a agent, she then advises I need to call ***, stupid idiot, I speak to the rehabilitation centre for student loans and they tell me go to a branch. <br> <br> Explain to me WHY I need to take my time to go to a branch and handle this when all my interaction was telephonic with this lady who I might add I declined the student loan.<br> <br> Pathetic service, its the principal behind the matter. If Standard bank wants R35 they can nicely go and take it from her!