JK
Johannes K

1 reviews | Active since Mar 2022

22 Mar 2022, 13:42

What a joke, please stay away. You will only get problems

Please stay away from this bank. They are unreliable and not helpful at all.

I have been having issues with my banking app and have not been able to sort it out for over 2 months. I am travelling abroad and need the service for payments and so forth otherwise my card will be blocked and I will be left stranded. I have been in to the branch several times with no resulution, their customer service is never available their self service menu is a joke. You just cant get ahold of anyone. Their internet banking is a joke, it says my details doesnt match what they have on record, so how is that possible? I have one email and one cell number LOL.

So far they have only cost me grief, money and time. If you want a really bad bank with unreliable processes and like being sent up and down not ever being able to get a hold of anyone and issues with your online stuff then you should choose standard bank.

0
Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2022, 22:37
Official
Hello Johannes

Thank you for allowing us the opportunity to look into your matter. 

An email response has been sent to you today, please review and respond accordingly. 

We appreciate your support and loyalty.
   
   
 Kind Regards 
 
 Standard Bank Help Centre
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