LVdM
Leon Van der Merwe

1 reviews | Active since Mar 2011

02 Dec 2019, 16:54

WHAT A JOKE

WHAT A JOKE - I do have a revolving credit with Standard bank which I pay every month but when I called them today to increase my limit with R 20 000 it was declined....................................................................but when I apply online for a personal loan and credit card it was approved with in second.

WHAT A JOKE STANDARD BANK

0
Replies (3)
Standard Bank
Standard Bank's reply03 Dec 2019, 07:14
Official
Hello Leon Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
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LVdM
Leon Van der Merwe's update03 Dec 2019, 09:51
Reviewer Update
I need this matter solved today please
Standard Bank
Standard Bank's reply27 Dec 2019, 09:32
Official
Dear Leon

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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