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mbusi G

1 reviews | Active since Mar 2015

30 Nov 2018, 17:14

What a dissapointment

Disappointed I really don"t understand how come standard bank does not have an options for reversing and blocking unauthorized debit orders on their App. I mean bank that came yesterday like Capitec Bank that allows such function own your own and you don't have to consult the bank. it really disappointing to say the least and regret leaving my former bank for Standard bank.

NOT TO EVEN MENTION LIKE HOW COME BANKS DON'T PROTECT US FROM THESE ****S ANYWAYS

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Replies (1)
Standard Bank
Standard Bank's reply03 Dec 2018, 02:58
Official
 Thank you for posting your comment. 

 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: 

 

-          Email: ***  

 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

 

Kind regards 

 

Niyaaz Jardine 

 

Complaint Resolution Centre
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