LM
Lucender M
1 reviews | Active since Nov 2022
13 May 2025, 14:47
What a bore Went to collect my card at branch for almost two hours
What a bore Went to collect my card at branch for almost two hours. 😳😳 on top of that only to have the wrong type of card delivered for me. Service is not as efficient. I had other customers being attended to who came way after me. Lots of staff on the floor but limited service points working. 😓
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
13 May 2025, 15:02Dear Lucender
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2025, 15:02
Official
Dear Lucender
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 May 2025, 15:08Dear Lucender
Thank you for taking our call.
As per our telecom you have confirmed that your banker will be assisting you further.
We humbly apologize for the inconvenience and we hope that you continue to have a great day further.
Kindly do not hesitate to contact us should you need further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our telecom you have confirmed that your banker will be assisting you further.
We humbly apologize for the inconvenience and we hope that you continue to have a great day further.
Kindly do not hesitate to contact us should you need further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2025, 15:08
Official
Dear Lucender
Thank you for taking our call.
As per our telecom you have confirmed that your banker will be assisting you further.
We humbly apologize for the inconvenience and we hope that you continue to have a great day further.
Kindly do not hesitate to contact us should you need further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our telecom you have confirmed that your banker will be assisting you further.
We humbly apologize for the inconvenience and we hope that you continue to have a great day further.
Kindly do not hesitate to contact us should you need further assistance.
Kindest regards
Standard Bank Hello Peter Team
***
