BR
Busisiwe R

1 reviews | Active since Oct 2020

30 Jun 2021, 11:23

What A **** Bank! WOW!

I don't know how many times I have to give Standard Bank a bad review for them to actually look into their service standards and customer care values. Once again I stand disappointed by their Deceased or Late Estate dept or whatever they call it. I promise you when I speak about this organisation, I make sure I tell people what a terrible organisation they are. My first bank account I had opened with this organisation and from the age of 16, they have not seized to disappoint me. At least they're constant with that. Hayi shem, ngishap ngani.

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Replies (1)
Standard Bank
Standard Bank's reply01 Jul 2021, 04:26
Official
Hello Busisiwe, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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