PL
PR L

1 reviews | Active since Jan 2015

22 Jun 2018, 08:45

Well done Standard Bank Northgate

I have been a loyal customer of Standard Bank since 1973 and have found the service to be acceptable to average until I happened to go into the Northgate branch purely by chance to get a printout as proof of address to buy a cell phone for my helper at home. The lady at Enquiries was most helpful and after seeing my account and noting the fact that I had not really invested some of my pension, she suggested that if I had time, I should see Mrs Jane Chetty for advice with regard to my finances. I only have absolute admiration and gratitude for Jane at Northgate for the incredible advice and service she gave in streamlining my finances for me. I have been so impressed by the outstanding personalised attention provided by Jane that I intend to move my account to Standard Bank Northgate with immediate effect. As customers we tend to be very quick to complain but in this instance, I have to give praise where it is due to Standard Bank Northgate and Mrs Jane Chetty in particular.

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Replies (1)
Standard Bank
Standard Bank's reply22 Jun 2018, 09:32
Official

Thank you for posting your comment.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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