Well done Morake and thank you.

I phoned the Standard Bank Prestige Banker Call Centre to query interest rates and consolidate some investment accounts. I spoke to Morake and he was fabulous. He answered all of my questions and assisted me to do everything I needed to do. At the end of the call I held on to rate the service, but the Bank did not recognise the numbers I was entering on my phone, so it looks like I did not rate Morake. He would have got a 10 and in this instance the bank would also have got a 10. So thank you Morake for a job well done.