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ndumiso Z

1 reviews | Active since Oct 2014

11 Dec 2020, 11:43

Well Done Great service

I went in at Standard Bank in Brackenfell and was assisted by a gentleman by the name of Mark Jonkers for a student loan and i must say i have never received just good customer service in a while, the way he interacts and jokes with us we did not even realize how long the process was, the branch manager recognized me from a few days back also kept checking if everything is going well it was a very pleasant visit.

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Replies (1)
Standard Bank
Standard Bank's reply11 Dec 2020, 13:32
Official
Hello Ndumiso

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with  Mark Jonkers.

Kind regards
Complaint Resolution Centre
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