Well actioned

Dear Standard Bank,<br> <br> With regards to my earlier complaint (I was billed for interest on my cheque and credit card for 2+ years), and subsequently handed over to some rude and unprofessional legal team.<br> <br> Although the mistake did originate on the SB side of the relation, I would like to give a big thank you to Amanda Mnothoza, thanks for your repeated phone calls to keep me informed as to what is happening with my complaint and where in the process the complaint was.<br> <br> This sort of service and employee engagement give me a good feeling that there are real people within SB genuinely concerned about the seriousness of customer complaints.<br> <br> Thanks again, and take care.<br> <br> Regards<br> Brevynn Coetzee