LDW
Lee-Ann Dewald Wepener

1 reviews | Active since Apr 2018

09 May 2018, 12:21

Welkom Branch need more JACKIES.

Normally when I HAVE to go to the Welkom branch I count to ten before I walk in. There always seems to be an issue or person who either is not willing to assist.

I had to go today to get a new rewards card. Today I got out of my car and told myself to count to ten. I was greeted by Jackie. Such a friendly lady. She helped me and also went out of her way to make sure I do not waste time in lines.

Thank you Jackie. You are a true ambassador for your company. They should employ more people with your attitude and helpfulness.

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Replies (1)
Standard Bank
Standard Bank's reply09 May 2018, 13:15
Official

Dear Lee-Ann Dewald Wepener

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Jackie.

Kind regards

Complaint Resolution Centre
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