hK
husain K
1 reviews | Active since Jan 2022
30 Nov 2022, 18:08
Welcome to Slow Africa
My visit to Standard Bank Nicole Way Shopping Centre, on 16th November 2022, for a request of a letter to confirm the closure of my bank account. The service was so pathetic and slow. It took me 1 hour to get a simple printout. The delay was caused due to the long waiting period for a SB consultant to assist me. With so few staff.
Furthermore, they did not have a standard account closure letter available on the system, so the consultant had to type one out, that took her ages, with an excuse that she had issues with her PC. I arrived at the bank @ 14:37pm and had left the bank @ 15:35pm.
Welcome to Slow Africa
Regards
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Standard Bank's replyOfficial
01 Dec 2022, 07:34Good Morning Husain
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Dec 2022, 07:34
Official
Good Morning Husain
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***