1 reviews | Active since Mar 2009
Weekly update
Today I've made no payments online, with my credit card and I put money into the card and the so called NEW banking website we are supposed to be using shows a zero balance even after I put money into the account, I waited now 20 mins and no one picks up the phone. Last week I was at the branch for 45mins trying to resolve money disappearing from my account and not even they could see where it went to, the consultant called the call centre and they also didn't have a clue so what the hell. I tried to withdraw money from my card it said daily limit exceeded, but at the same time after putting in more money into the account the Internet banking website shows a Zero balance. Bad time to change and discontinue the old banking website when the new one isn't even stable but besides that at head off they cannot find out where the money went to and tried to fool me by saying stuff I purchased weeks ago was only banked now but weeks ago those amounts show on my card.
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Thank you for posting your comments.
The matter is receiving attention and we will be in contact with you shortly.
Regards
Complaint Resolution Centre
Tel: ***
Email: ***
Best regards,
Dear Kavesh
Thank you once again for your posting.
This review will be closed as we are dealing with the first review that you posted.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Dear Kavesh
Thank you once again for your posting.
This review will be closed as we are dealing with the first review that you posted.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
