1 reviews | Active since Mar 2009
Web banking not working
I am using Firefox browser on a Linux laptop and do all my banking online unless I need to draw cash, then ATM. I wished to pay a beneficiary on a particular date later this month but their Standard Banks web page did not allow this. No reason given just system insisted that payment should occur today. On the bottom right hand of the same web page there appears a button saying "Report a Problem", but clicking on it does nothing. Obviously system has not been adequately tested.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Best regards,