CD
Corne D

1 reviews | Active since Jul 2025

19 Jan 2024, 14:50

Wealth as Standard Bank is not worth the sub-par service.

After visiting a branch to downgrade from Wealth when the useless banker wasn't able to assist me with it, the branch could not help me either. The consultant that phoned from a call centre to downgrade the account asked me to answer the questions the way he needed the answers to downgrade my account from Wealth.

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Replies (1)
Standard Bank
Standard Bank's reply19 Jan 2024, 14:53
Official
Dear Corne, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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