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Muntu M
1 reviews | Active since Sept 2021
13 Sept 2021, 05:29
WEAK STANDARD BANK SYSTEM AND USELESS TOLL FREE NUMBERS
My brother was ****med yesterday at standard bank KwaMhlanga crossroad and couldn't get any help.. he tried calling the toll free numbers on the ATM to no success and ended up having to eave the ATM to seek help but money was withdrawn from his account immediately after he left the ATM.. standard bank is failing us with its weak system and lack of assistance.. the ******** took R10 000 from his account and nothing will be done about that!!! A lot of people get ****med from standard bank and the problem doesn't seem to get better!!!!
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Standard Bank's replyOfficial
14 Sept 2021, 01:18 Hello Muntu,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply14 Sept 2021, 01:18
Official
Hello Muntu,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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