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burt.alistair burt.alistair

1 reviews | Active since Jul 2017

22 Jul 2017, 11:40

We will ***** your money and offer no service.

<p>Two weeks ago I called the Prestige banking line. They were quite helpful. I requested an introduction from my new personal banker and a meeting request. Almost two weeks later I am still waiting. </p> <p>The level of service is nothing short of scadelous. This has been escalated to the Branch Manager and to date I have heard nothing, from the manager or the personal banker. </p>

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Replies (2)
Standard Bank
Standard Bank's reply24 Jul 2017, 11:18
Official

Dear Alistair Burt

Thank you for your posting.

I refer to my email communication and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply26 Jul 2017, 15:32
Official

Dear Alistair Burt

Thank you once again for your posting.

I refer to the email communication from the branch manager and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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