RC
Robert C

1 reviews | Active since Mar 2009

02 Jan 2018, 19:41

We will not let you login on your Internet banking

Tried to login onto Internet banking from 1 of 2 devices I use for Internet banking. The correct username and password were entered.System will not let me login. Either standard Bank should send a one time pin via sms or alternatively supply me with a token ring at their cost to use when logging on

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Replies (1)
Standard Bank
Standard Bank's reply03 Jan 2018, 04:19
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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