JB
Jacques B

1 reviews | Active since Sept 2020

01 Aug 2024, 14:38

We received finance ...

We received finance by standard bank for vehicle at bryanston executive cars where this vehicle was in an accident and we where told by bryanston executive cars the car was in an accident, we contacted standard bank numerous time about the situation and that they sold us a un road worthy vehicle as well and standard bank told us they can do nothing about the matter where I spoke too numerous other car dealerships and stated standard bank must cancel the deal especially that the vehicle in still in the cooling period so WHY IS STANDARD BANK REFUSING TOO CANCEL the deal if we gave them facts about the bad condition of the vehicle

0
Replies (4)
Standard Bank
Standard Bank's reply01 Aug 2024, 14:39
Official
Hi Jacques

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply02 Aug 2024, 18:53
Official
Hi Jacques

Kindly please provide us with the VAF account number.

Kindest regards, Standard Bank Hello Peter Team*** 
JB
Jacques B's update02 Aug 2024, 19:08
Reviewer Update
Hi what is vaf, you need too sort the issu in stead of reply on hellopeter when you phoned me you could asked me that then
Standard Bank
Standard Bank's reply03 Aug 2024, 08:53
Official
Good day Jacques.

Thank you for your response.

We will forward your profile to our VAF team for further investigations.

Kind regards
Standard Bank Hello Peter Team
***