JB
Jacques B
1 reviews | Active since Sept 2020
26 Jul 2024, 12:49
We purchased a vehic...
We purchased a vehicle by a car dealership bryanston executive cars where they assured us the vehicle is accident free, when took the car and when driving the car we he arming signs on the car and took the car too AA full inspection where the results was horrible, we contacted the bank standard bank where car was financed too lay a complaint and issues about the car after the dealership told us the car is fine, the bank told us on 3 occasions they can't do anything about the situation where our contract is with the bank and not the dealership, so the bank expects us too pay R260 000 for a vehicle that's not accident free and is in a a very bad state how is this being allowed
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Jul 2024, 12:57Dear Jacques
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jul 2024, 12:57
Official
Dear Jacques
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
JB
Jacques B's updateReviewer Update
26 Jul 2024, 15:27Thank you for getting back too me we need this issue sorted as quick as possible where this dealership is denied all wrong doing the long it takes the better change the dealership have too get away with all the wrong doing, they already stated the AA full report is in correct and the car wax in a very good condition we need this sorted ASAP, standard bank will be quick too hold hands for payments every month but not quick too sort this issue
JB
Jacques B's update26 Jul 2024, 15:27
Reviewer Update
Thank you for getting back too me we need this issue sorted as quick as possible where this dealership is denied all wrong doing the long it takes the better change the dealership have too get away with all the wrong doing, they already stated the AA full report is in correct and the car wax in a very good condition we need this sorted ASAP, standard bank will be quick too hold hands for payments every month but not quick too sort this issue
Standard Bank's replyOfficial
26 Jul 2024, 16:49Dear Jacques
We will investigate and reach out to you.
Please be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We will investigate and reach out to you.
Please be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jul 2024, 16:49
Official
Dear Jacques
We will investigate and reach out to you.
Please be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We will investigate and reach out to you.
Please be on the look out for further feedback.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***