We often post reviews when we get bad service, but it’s just as important to recognise great service and Kgomotso definitely deserves that recognition

I’d like to thank Kgomotso Thwala from Standard Bank Mall of Tembisa for the excellent service she provided. She went the extra mile to make sure the issue I had was sorted out and even called the following day to follow up and confirm if I had received the reference number from the digital banking department.

Kgomotso mentioned that she never gives up until she has exhausted all her options, and I truly saw that in the way she handled my case. Her passion, resilience, and professionalism really stood out.

We often post reviews when we get bad service, but it’s just as important to recognise great service and Kgomotso definitely deserves that recognition. Thank you for going above and beyond!