VG
Veronica G
1 reviews | Active since Jan 2026
13 Jan 2026, 20:18
We need more than one standard bank branch in Mount Frere
Once upon a time in a small town in Mount Frere kwaBhaca there was one bank. Standard bank,so everyone and their brother had/has an account with standard bank. Lots of businesses and schools etc use this bank to function. Fast forward to a week ago when I was standing in que to make a deposit for a school account and waited for a good 3 hours. People actually get to town to use the ATMs at 4am so they can avoid these ridiculous waiting hours of 5-8 hours to make a R200 deposit.. PLEASE HELP!!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Jan 2026, 07:50Dear Veronica
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jan 2026, 07:50
Official
Dear Veronica
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
VG
Veronica G's updateReviewer Update
15 Jan 2026, 12:58Thank you standard bank and the team for getting back to me swiftly with my complaint... Sis Bongie you made a lot of things clear to me, thank you
VG
Veronica G's update15 Jan 2026, 12:58
Reviewer Update
Thank you standard bank and the team for getting back to me swiftly with my complaint... Sis Bongie you made a lot of things clear to me, thank you
Standard Bank's replyOfficial
15 Jan 2026, 13:26Dear Veronica
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jan 2026, 13:26
Official
Dear Veronica
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***