LR
Lebogang R

1 reviews | Active since Oct 2020

17 Sept 2025, 23:57

We Know that Standard bank wants to do double profitbon single loan vehicle

I have a vehicle finance loan with standard bank, they used debit my account every month until 2 months bank. I realised that they are not debiting anymore, I took my efforts to even go make a cash deposit at an atm before the end of August because I thought it was an error. The day that I went to the bank I couldn't enquire because they were having a meeting and i noticed they only open at 9 and no longer at 8;30 . Well i didn't think it was a big deal, i thought it was a system error of somw some hence i made payment. To my surprise on 8th of September, a sheriff and two guys claiming that they are from Hammond Pole Majola inc, pulled out papers saying they are from the high court and my account has been handed over and they are repossession the car and I must not even call the bank from now on I should communicate with their lawyers. I then phoned my lawyer and said if they have the high court documents I should give them the car. I did exactly that. My lawyer communicated with them and they refused on his agreement.

My concern here is that I have been contacted by standard bank collectors, internal legal department not even their tracing department. No phone records no emails from standard bank and after paying the purchase price of the car. I am slammed with a legal letter from the high court, bare in mind, I have never received a call from Hammond Pole Majola attorneys not email attached on my email saying theres a process or lawyers who wants to make payment arrangements with me on behalf of standard bank. 17 th September receive an email from standard and it comes through as if its from Post office saying I need to pay a full amount in cash or my car will be sold in an auction. Keep in mind there was never an email from any of this two parties previously. I need to understand firstly how did the bank do this process and also their external too without their client's knowledge. On the email I see their lawyers have charged a towing fee, the car was not towed and we all witnessed one of the guys from the attorneys driving my car with the sheriff of the court.

I have had stories of standard bank they will let a client cover the purchase and will then repossessed the car with intention as of selling it again to make double the profit from one vehicle or home bond.

I need clarity on who received the summons most important because I am as confused. The guys from the attorneys said I must communicate with their attorneys but today I received communication from standard bank. After numerous time trying to call the guy from the bank and him ignoring my emails, He then responded when I added NFO to the email I was communicating on. He referred me back to the lawyers. I would like some clarity on how long have the account been handed without my knowledge while they were busy debiting ever month... Am I not worthy enough as a customer to know what is happening with my business with them? They deserve a 0 rating

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Replies (1)
Standard Bank
Standard Bank's reply18 Sept 2025, 07:15
Official
Good day Lebogang, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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