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vonny B

1 reviews | Active since Nov 2020

06 Jun 2023, 09:50

We have people who knows what they doing at standard bank. Hope to see good service going forward

I had a problem with my wife's home loan with was debited unfairly. Glad to say the issue didn't take long to resolve. We will wait for next month to see if it's not double debited. But we were told the debit order is cancelled

I will Leave it here it here for now.

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Replies (5)
Standard Bank
Standard Bank's reply06 Jun 2023, 10:00
Official
Hi Vonny

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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vonny B's update06 Jun 2023, 11:09
Reviewer Update
We already got a call thanks
Standard Bank
Standard Bank's reply06 Jun 2023, 11:20
Official
Dear Vonny

Excellent customer service is our priority, and we are happy that we met that mark! 

Thank you for leaving an amazing review. It means the world to us and to our entire team! 

We look forward to serving you again soon!

Kindest regards, 
Standard Bank Hello Peter Team
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vB
vonny B's update06 Jun 2023, 11:29
Reviewer Update
Keep up the good work
Standard Bank
Standard Bank's reply06 Jun 2023, 11:41
Official
Dear Vonny 

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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