JC
Jacqueline C
1 reviews | Active since Nov 2019
22 Jun 2025, 09:02
We have been paying off on our bond since 2003 it is 22 years later and in the last 6 months we paid in R57500 and the bond amount only dropped with R11669
We have been paying off on our bond since 2003 it is 22 years later and in the last 6 months we paid in R57500 and the bond amount only dropped with R11669.09. we feel that there is something miscalculated. Went to the bank they only gave us a bank statement for the last 6 months and said everything is right. We need a proper explanation. Please note my email adress changed to ***. account number ***
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Standard Bank's replyOfficial
22 Jun 2025, 09:04Dear Jacqueline,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jun 2025, 09:04
Official
Dear Jacqueline,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***